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Tenant communication checklist

This quick checklist identifies five ways to enhance communication at each stage of a service appointment - from automated notifications, to real-time feedback.

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What's inside?

When it comes to repair and maintenance appointments, prioritising customer experience comes with significant operational benefits.

Download to discover:

  • When to communicate with tenants
  • Examples of automated and two-way communications
  • How each measure contributes to operational savings
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