Customer expectations are changing. It’s no longer good enough to do better than your peers - the bar for customer experience is set by giants such as Uber and Amazon. Global crises have accelerated these changes so that digitalisation is no longer optional.

In this guide, you’ll find actionable tips to make the day of service awesome for tenants - all the while driving operational efficiencies.

What's inside:

  • Preparing for the day of service
  • Making the day of service awesome
  • Post-appointment engagement
  • Housing industry examples
  • The tools you need to get started
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