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Equipment hire communication checklist

Keep customers in the loop on the day of service to increase first-time access rates for equipment deliveries and collections.

Building equipment rental collection and delivery checklist

Download your free copy

You will be taken to your download and emailed a copy that you can access at any time.

What's inside?

When it comes to collection and delivery appointments, prioritising customer experience comes with significant operational benefits.

This quick checklist identifies six ways to enhance communication at each stage of a service appointment - from automated notifications, to real-time feedback and proof of delivery.

Workflow

When to communicate with clients

Messaging

Examples of automated notifications

Benefits

Impact on operational savings