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Meet us at the Utility Week Customer Summit
Hear from industry leaders
Split over two days, two of Utility Week's most popular events; Utility Week Energy Customer (day one) and Utility Week Water Customer (day two) will join forces to provide an unmissable opportunity to learn, discuss and debate customer strategies with an unrivaled lineup of customer experience experts, including industry leaders, regulators, policy makers, customer advocates and more.
Day 1 Session
Exceeding customer expectations to result in an operational advantage
- Harnessing customer data to design exceptional customer experiences
- How to use the customer journey to improve the efficiency of operations
Wednesday 16 March 2022, 15:45
Who's speaking?
Gary Rosier-Taylor, VP Sales EMEA at Localz
Day 2 Panel
Delivering Exceptional Customer Experiences Post Pandemic
Thursday 17 March 2022, 12:05
Who's speaking?
Gary Rosier-Taylor, VP Sales EMEA at Localz
Sue Lindsay, Director of Customer Policy and Engagement at Wessex Water
Andy Clowes, Head of Customer Experience and Strategy at South East Water