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As the pandemic continues, customers are increasingly making use of in-store collection. Localz retail clients have seen a 100%+ lift in collections since the pandemic started, and research indicates that 80% of consumers will continue with collections into the new year.
The deluge of online orders over the holiday period will put significant strain on retail teams - so we’ve compiled these tips to streamline your holiday operations and keep customers safe in the process.
Drive thru tips
Keeping consumers in their cars
How to minimize contact
Streamlining the customer experience