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What's inside?
As the pandemic continues, customers are increasingly making use of in-store collection. Localz retail clients have seen a 100%+ lift in collections since the pandemic started, and research indicates that 80% of consumers will continue with collections into the new year.
The deluge of online orders over the holiday period will put significant strain on retail teams - so we’ve compiled these tips to streamline your holiday operations and keep customers safe in the process.
Drive thru tips
Keeping consumers in their cars
In-store collection
How to minimize contact
Customer comms
Streamlining the customer experience